All posts in Social Media

Facebook scam steals Ottawa company’s business

Ottawa’s largest window and door retailer says a fraudulent Facebook knock-off was using its name to make money by stealing its customers.

Comfort King Windows and Doors said it recently signed up for a company Facebook page to help market its business and attract new clients.

But when owner Paul Hunter looked on the social networking site, he said he found a group of people already had created a fraudulent Facebook page in Ottawa under the Comfort King name.

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Businesses jump on the bandwidth wagon with social media

Move over, Facebook friends. An increasing number of users no longer are looking for Facebook friendship. They’re looking for fans.

Who are these users? Small business owners.

Constant Contact, a Massachusetts-based company that helps small businesses grow, conducted a study that shows 73 percent of small businesses use social media websites like Facebook, LinkedIn and Twitter. Another 81 percent of those using the tools plan to increase their online presence this year.

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